Privacy Policy

1. Introduction

Welcome to SciPlay (Light & Wonder), a social-casino and casual-games platform that offers authentic slot-style mobile entertainment without the need for real-money gaming. At SciPlay (Light & Wonder), we take your privacy seriously and are committed to protecting the personal information you entrust us with.

2. What Personal Information May Be Collected?

When creating an account or using our services, we may collect various types of personal data, including but not limited to:

• Name and email address for account creation
• Device and browser information (e.g., type, operating system, IP address)
• Game play data, such as game progress, scores, and preferences
• Any other information you choose to share with us

3. Account Registration Information

To create an account on our platform, we require the following:

• A valid email address for communication purposes
• A secure password to protect your account (please see below under Security and Account Protection)
• Optional demographic data (e.g., age range) for targeted marketing or surveys

We may also collect additional information during the registration process if you choose to provide it.

4. Device and Browser Information

To ensure our services work correctly on various devices, we automatically collect certain technical details about your device, including:

• Type of mobile device (e.g., iOS/Android)
• Operating system version
• Web browser type and version

This data helps us identify potential issues or optimize performance improvements.

5. Usage Analytics and Behavioural Data

When using our platform, we may track various metrics to enhance the user experience, such as:

• Game play duration and frequency
• Win/loss history
• User preferences (e.g., game selection)

Please note that all data collection is done in accordance with applicable laws and regulations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to gather information about your interactions on our platform, including:

• Session management to improve user experience and prevent unauthorized access
• Analytics for aggregated statistics (e.g., traffic volume) that do not personally identify you

Our cookie policy is designed to be transparent; if you have concerns regarding specific types of data we collect or store, please contact us.

7. Communication Preferences

You can choose how and when you receive messages from us by managing your:

• Email notification preferences
• Marketing consent (you may withdraw this permission anytime)
• Push notifications for updates, promotions, or special events

Please note that we use these channels to keep you informed about platform improvements, game releases, and promotional offers.

8. Data Storage and Retention

We strive to minimize personal data storage by only retaining what is necessary:

• Personal information will be kept confidential until your account becomes inactive for an extended period
• After this time, some or all of the data may be permanently deleted in compliance with applicable retention periods

Please refer to our Data Correction or Deletion Requests section below for more detailed guidance.

9. Security and Account Protection

We take measures to ensure the safety and security of your account:

• We use industry-standard SSL encryption to secure connections between devices and servers
• Strong password policies and guidelines are enforced (we recommend using a combination of uppercase, lowercase letters, numbers, and special characters)
• You can reset or update your password securely through our platform

10. User Rights Regarding Personal Data

You are entitled to:

• View and correct any personal information held by SciPlay (Light & Wonder) (please see **Data Correction or Deletion Requests below)
• Request the deletion of your account and associated data (subject to applicable laws and regulations)

11. Data Correction or Deletion Requests

If you wish to:

• Correct any personal information held by SciPlay (Light & Wonder)
• Request the deletion of your account

Contact us via email and include a detailed description of what changes you would like made. Please provide sufficient identification or authentication to verify your identity.

12. Compliance with Applicable Privacy Regulations

We are committed to adhering to applicable laws, regulations, and industry standards for data protection:

• We operate in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) when managing user information
• Other relevant regulations may also apply depending on your jurisdiction or region.

13. Responsible Handling of User Information

We prioritize protecting your personal data by handling it responsibly, using appropriate security measures, and adhering to industry standards:

• We strive for transparency about our data collection practices, use, retention periods, and disclosure requirements (where necessary)
• You can rely on SciPlay (Light & Wonder)'s best efforts to safeguard user information

If you have any further questions or concerns regarding your personal information or the management thereof by us, please do not hesitate to contact our Support Team.